How Are We Doing?

It’s one thing to meet expectations and it’s something else entirely to exceed those expectations. At Classic Volkswagen we strive to go above and beyond for our customers. With that said, we are always looking for ways to improve our service and selection. We truly believe that the satisfaction of our customers is the best way to gauge how we are doing. Did we earn your top marks today?

We encourage you to share your insight and your feedback with us here. Or, if you would like to speak with a member of the Classic Volkswagen team directly, please use the information on the “contact us” page to reach out to us. Thank you for taking the time to share your thoughts with us!

Customer Lobby
81 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Bob and Karen 14 Nov 2017
Pleasant experience from start to finish. Jen Simenc was knowledgable, worked efficiently and effectively to establish our objectives navigating the process to that end. Overall this is a nice dealership. Love our vehicle excited about hitting the highway in our new VW!
5 rate
Jeff 10 Nov 2016
These guys rock, they found the car I was looking for, Awesome!
5 rate
Ellen 19 Apr 2017
Hector Rosado was professional and took the time to answer my questiosn.
5 rate
Carol 30 Jul 2016
Our son just bought the Jetta Sport at the Mentor Classic VW dealership. Our experience at the dealership was fabulous. The staff was very friendly, knowledgeable, and efficient. Great Experience. If you are looking for a new car, I would highly recommend checking it out.
5 rate
JE 21 Apr 2017
Friendly, Excellent Product Knowledge. Followed up without being pushy.
5 rate
Anthony Mauriello 09 Nov 2017
Class act. No hard selling pitch.. Professional all the way! Highly recommend!!
5 rate
5footjean 15 Aug 2018
Had a terrific experience at Classis VW Mentor. Friendly and crazy informative sales staff - the entire process was made less stressful because of their team work and attention to detail. It was the first time I've ever enjoyed buying a new car.
5 rate
Bill Mechlenburg 20 Nov 2018
Tom Kirschstein and the whole crew at Classic VW are great, The process of picking up our new VW Golf Sportswagan was smooth and refreshing. Highly recommended. Bill Mechlenburg
5 rate
JuliusG 29 Aug 2017
I was in the search for a new car and was looking to get a VW . Overall if you are looking for good treatment and good Customer Service VW classic in mentor is the place to go.
5 rate
Anonymous 21 Aug 2017
Great staff, great service easy buying experience.
5 rate
Please speak with our trade advisor for more information.